To law firm marketers attempting to build a law firm’s “message”, the question is “what is your law firm?”
So, what is Trinity Law Group?
Trinity Law Group (TLG) is a greater Boston corporate law firm that practices the broad range of business law throughout Massachusetts, the United States and the world with well-recognized attorneys of stellar academic and professional accomplishment who leverage technology and relationships.
Sounds wonderful, but there are many law firms that claim the same identity and often with much larger physical presence and tangible resources.
However, to smart clients that need legal counsel, the more important question is “who are my lawyers?” Those clients are asking the right question.
As attorneys and counselors, our personal and professional value lies not in what we are but who we are.
Who is Trinity Law Group?
TLG is a group of attorneys who share a Trinity of values as cornerstones of professional life: competence, commitment and communication.
Competent Attorneys
Competence is in short supply. Truthfully, there are too many lawyers and not enough good lawyers.
A competent attorney has excellent training, a facile and powerful intellect, a clear understanding that “learning never ends,” a deep appreciation that “the great end of life is not knowledge but action” and the spectrum of personal qualities and professional skills that clients have right to demand from their counsel. The personal qualities include the emotional intelligences such as integrity, zealousness, compassion and decency. The professional skills range from negotiation, project management, analysis, leadership, advocacy and resourcefulness.
How many competent lawyers do you know?
Committed Law Firm
Commitment is assumed by clients and often pledged by law firms but rarely practiced with the proven depth and breadth of the lawyers at Trinity Law Group.
The illusory “institutional” commitment of massive entities in the business (as opposed to the profession) of delivering legal services doesn't work for most clients.
Clients want personal commitment from their lawyer.
A lawyer without the “service gene” – a personal and sincere commitment to serving - can not provide lasting quality or sustain enduring loyalty.
A lawyer with the service gene knows that he or she is retained to be a solution not a problem, an asset not a liability.
Attorneys Who Communicate
Communication is the biggest issue for most clients.
Can the client contact the attorney when, where and how the client wants?
Can the attorney collaborate closely with the client?
Can I get my lawyers? Can I get a senior lawyer? Do my lawyers listen with attention and focus? Can my lawyers talk to me without resorting to lawyer speak? Can the attorneys spare the gratuitous legal analysis and just give me the answer?
At TLG, the answer to these communication questions is a resounding YES.
In the office, at home or anywhere on the globe - 24/7 - TLG lawyers listen to and communicate with time-pressured clients and others in straightforward, frank and practical exchanges using land lines, mobile phones, email, text-messaging, instant messaging, international voice-over IP, digital workplaces, overnight delivery, snail mail and of course, face to face (in person or via video cam). |